17 minutes, and one question we read before your CV

No cover letter. This form is four short sections, and the one that matters most is the third: a campaign-day situation on a large online store, and we want to see how you'd handle it. At the end you upload your CV, because we present the team's CVs to the client who owns the project.

Department
Project management
Open seats
1
Type
Full timein shifts
Location
Remotefrom any country
Time zone
SaudiGMT+3
Contract
12months, renewable
Start
November2026
Our reply
5working days
About the role

Project Manager (E-commerce)

We're looking for a project manager to lead a tech team dedicated to a large online store in Saudi Arabia. You'll be the single point of contact between the team and the client, responsible for priorities, reporting and keeping to the agreed response times. This role is tied to a new project expected to start in November 2026, and the appointment is confirmed once the project is approved.

What you'll do

  • Take in every request through the ticketing system and set its priority.
  • Send the 08:00 morning report: platform status, overnight orders, payment success rate and open incidents.
  • Run the 10:00 daily meeting with the client's team.
  • Track incidents by severity, update the client on schedule, and write a report after every major incident.
  • Prepare weekly and monthly reports on keeping to the agreed response and resolution times.
  • Plan work in weekly cycles and prepare campaigns with the team.
  • Organise the shift and on-call rota.
  • Attend a review meeting with the client's management every three months.

Requirements

  • 5 or more years managing technical projects, at least two of them on an online store or a platform that runs around the clock.
  • Experience with Jira and Confluence, or similar tools.
  • Running work in short cycles with Scrum or Kanban.
  • Incident management, and keeping to response times agreed with the client.
  • Writing clear reports backed by numbers.
  • Excellent Arabic and strong English, with experience working with Saudi or Gulf clients.
  • Enough technical understanding to discuss work with the team and estimate time.

Nice to have

  • PMP or Scrum Master certification.
  • Knowledge of ITIL basics for IT service management.
  • Experience managing major sales seasons.
  • Reading Google Analytics reports.

Working conditions

  • Full time and dedicated to a single long-term project, on an initial 12-month contract that can be renewed.
  • Fully remote, from any country, on Saudi time.
  • Fluent Arabic and English, reading and writing.
  • Able to review Arabic and English pages and catch right-to-left layout problems.
  • Previous experience on a live online store with electronic payments, offers and campaigns — not only brochure sites.
  • Ready to work in shifts on Saudi time, Sunday to Thursday, and to take part in the emergency on-call rotation on Fridays and Saturdays.
  • Ready for a heavier workload in the big campaign seasons — Ramadan, Eid, National Day, White Friday and the summer season — with advance notice.
  • Committed to confidentiality and to protecting customer data, signing in to systems with a personal account and two-factor authentication.
  • Working from a ticketing system such as Jira and documenting everything you deliver.
  • Agreeing to your CV being shared with the client, and to a possible interview by the client.
  • Available to start during November 2026.

Who you are

Basic contact details, which we don't share with anyone. The only thing that goes to the client who owns the project is your CV, and only with your consent.

2 minutes
Full name
Email address

We'll send your result here within five working days — yes or no.

WhatsApp number

With country code. Only used to arrange an interview.

Country and city

The work is remote, from any country, on Saudi time. We ask so we know your time difference.

Your experience and situation

We want to know where you've worked and what exactly you did. One link to a real store you worked on means more to us than a list of skills.

5 minutes
Years of professional experience

Paid work, not courses or practice projects.

Where you are right now
Have you worked on a live online store with electronic payments, offers and campaigns?

This is a requirement for every role on the team; brochure sites alone don't count.

A link to a store or project you worked on

A live site or app, a GitHub repo, or a Figma file or portfolio. If the work is under NDA, put a public link to the store and explain your part in the box below.

What exactly was your part in it?Two or three lines is plenty — we want the edges of your responsibility, not a project description.0 / 60
Could you start during November 2026?

The role is tied to a new project, and the appointment is confirmed once the project is approved.

Does shift work on Saudi time suit you?

Sunday to Thursday, with an emergency on-call rotation on Fridays and Saturdays.

Expected monthly salary

Write the amount and the currency. Salary is agreed at the interview.

Your English, reading and writing

Fluent Arabic and English are required for every role on the team.

How you think

This is the section we read first, and we read all of it — before your CV.

8 minutes
Scenario question — the main one

A campaign went live an hour ago, and three problems surface at once

A situation that comes up again and again on large online stores. Read it slowly, and answer as you'd genuinely act if the call were yours.

A large online store in Saudi Arabia launched its National Day campaign at 9 AM, with the ads running since yesterday. An hour after launch, three things come up at the same time:

  1. The payment success rate has dropped from 94% to 71%, and most of the failed orders were paid with mada cards.
  2. 60 of the campaign's products still show the old price in the app, while the website shows them correctly.
  3. The client's marketing team wants a new banner at the top of the home page within the hour, because a Snapchat ad points to it.

The team is available, but the three can't all be handled at the same speed, and the client's team is waiting for your reply now.

Write two things: (a) what gets done first, in what order, and why? (b) the message you'd send the client's team right now, word for word.

Your answer150 clear words beat 400 repetitive ones.0 / 250
A question for your role150 words or fewer. We're not after an essay.0 / 150

What should a monthly report include for a client who pays for a commitment to specific response times? This question changes with the role you're applying for.

Which is closest to how you work?

There genuinely is no right answer here. What matters is the line underneath.

Why that one?

We read this line more closely than the choice above it.

Tell us about a production incident you were part of: what happened, and what changed afterwards?40 to 80 words.0 / 80

What we're actually measuring

  • Order: what you put first and why — not how many things you got done
  • Diagnosis: how you'd find the cause before changing anything in production
  • Clarity: whether your message lands without the client's team needing to ask a follow-up
  • Honesty: whether you said plainly what will be late, and when it will be done

What we're not

  • Spelling and grammar — write the way you normally write
  • Tool names — naming a particular tool doesn't matter; your reasoning does
  • Length — 150 clear words beat 400 repetitive ones
  • "The right answer" — there isn't one, and more than one order is defensible

Attachments and submission

Nearly done. Upload your CV, because we present the team's CVs to the client who owns the project. The consent and the declaration are required; the rest is optional.

2 minutes
CV
LinkedIn profile(optional)
How did you hear about us?(optional)
Anything you'd like to say that had no box(optional)

Ready to send?

Give section 3 one last read — that's what gets read first — and check you've uploaded your CV. Once you send, your application is recorded straight away, and your answer reaches your inbox within five working days.

Back to open roles

By submitting you agree to Taqweed's privacy policy. We don't sell your data, we share your CV only with the client who owns the project and only with your consent above, and we don't send marketing email to applicants.

Yes. It's fully remote, from any country, on Saudi time (GMT+3).

Sunday to Thursday in shifts, with an emergency on-call rotation on Fridays and Saturdays. You work the main daytime shift and send the morning report at 08:00. The final rota is confirmed before you start.

The start is during November 2026, on an initial 12-month contract that can be renewed. The role is tied to a new project, and the appointment is confirmed once the project is approved.

Yes. We present the team members' CVs, by name, to the client who owns the project, and the client may ask to interview a candidate. That's why the application form asks for your consent, and we don't share your CV without it.

We don't list the salary in the posting; it's agreed at the interview. The application form asks for the monthly salary you expect.

5 or more years managing technical projects, at least two of them on an online store or a platform that runs around the clock, with experience working with Saudi or Gulf clients.

You'll get a written answer by email within five working days of applying, yes or no.

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