Website maintenance starts where the launch ends
In Saudi Arabia, we don't hand a project over and walk away. A steady plan gets ahead of problems, so downtime shows up in monitoring, not in a customer complaint. Each month you get a report of what happened and what we recommend.
27+
Digital Projects Delivered
17+
Brand Identities Built
5+
Years in the Gulf Market
8+
Industries Served
A neglected site fails at the worst possible moment.
Most outages don't arrive out of nowhere. A deferred update, an expired certificate, or a backup nobody ever tested turns into downtime on a campaign day or in peak season.
Support here is scheduled recurring work, not waiting for a phone call. We update, monitor, and test backups by actually restoring them, then send a monthly report covering what happened and what we recommend. You see the state yourself — we don't ask you to take our word for it.
Post-Launch Support
Scheduled recurring work that protects what you built
What sets it apart
- Backups that are tested
- A monthly report you can read
- Scheduled, not reactive
Free consultation
15 minutes to review the state of your site
A clear monthly cycle
We review the site's state, security, speed and backups, and document the starting point.
Uptime monitoring with instant alerts, so we learn about a fault before your customer does.
Recurring backups with an actual restore test, not an assumed one.
Platform and plugin updates applied on staging first, then to production.
Permissions, certificates and known vulnerabilities reviewed and addressed.
Speed measured and regressions fixed, with Core Web Vitals tracked over time.
A monthly report on what happened, what was fixed, and what we advise next month.
Initial audit
1We review the site's state, security, speed and backups, and document the starting point.
Set up monitoring
2Uptime monitoring with instant alerts, so we learn about a fault before your customer does.
Schedule backups
3Recurring backups with an actual restore test, not an assumed one.
Regular updates
4Platform and plugin updates applied on staging first, then to production.
Security checks
5Permissions, certificates and known vulnerabilities reviewed and addressed.
Performance work
6Speed measured and regressions fixed, with Core Web Vitals tracked over time.
Report and recommendations
7A monthly report on what happened, what was fixed, and what we advise next month.
✨ "At every step, we promise a clear and respectful experience."
What you get with post-launch support
A defined set of deliverables, every one of them named in the scope before we start.
Regular security updates
Tested on staging before they ever reach production.
Tested backups
Periodic real restores that prove the backup actually works.
Uptime monitoring
Instant alerts on any outage, around the clock.
Performance tracking
Regular measurement and fixes for any Core Web Vitals regression.
Security review
Permissions, certificates and known vulnerabilities checked.
Content edits
Text, image and page updates within an agreed scope.
Technical SEO checks
Broken links, indexing and sitemap health reviewed.
A clear monthly report
What happened, what was fixed, what we recommend — no opaque jargon.
Who this service is for
For anyone running a live site or platform without an in-house technical team watching it.
A store in peak season
An hour of downtime in season costs more than a year of support.
A site with no technical team
Launched, then left unattended while updates piled up.
A platform with active users
User-facing faults need one clearly accountable party.
A site that was breached
Needs cleaning, then monitoring that prevents a repeat.
A site that slowed down
Fast at launch, sluggish as content accumulated.
An organisation that needs reporting
Management asking for periodic documentation of digital assets.
The full list of deliverables
We deliver every item named in the package, with no exceptions, and the scope is signed before we begin. Transparency here is an operating condition, not a marketing promise.
- 01Initial audit report documenting the starting point
- 02Uptime monitoring and alerting configured
- 03Backup schedule with a restore test
- 04Platform and plugin updates applied on staging
- 05Periodic security review with fixes applied
- 06Speed measurement and regression fixes
- 07Content edits within the agreed scope
- 08Monthly report with recommendations
The best tools on the market
We pick the right tool for each project, not the one we're used to.
What our Gulf clients say
MashaAllah, a very professional and well-coordinated team. It was truly a great experience working with Taqweed. They delivered my project on the exact timeline we agreed on and genuinely kept their word. May Allah reward them. I received the project in excellent condition—actually, even better than what I had originally asked for.
Ahmed Mustafa
Technical Support Manager
Honestly, working with Taqweed exceeded our expectations, especially in delivery speed and work quality. The project came out polished and professional, delivered on the agreed timeline with zero delays.
Khalid Al-Otaibi
Marketing Manager, Noor Media — Riyadh, KSA
We're really pleased with the Taqweed team — they were collaborative on every detail and quick on revisions. The final website turned out modern and reflects our brand identity beautifully.
Ahmed Al-Shamsi
Founder, Vision Ads — Dubai, UAE
To be fair, the team really knows their craft. Every stage was clear and well-organized. What I liked most was the commitment to deadlines and the quality of the final design.
Fahad Al-Mutairi
Operations Manager, Kuwait Store — Kuwait
Professional throughout — from the first meeting to handover. Taqweed helped us launch a fast, easy-to-use site, and even the post-launch support was excellent.
Salem Al-Harthi
E-commerce Owner, Out Zone — Jeddah, KSA
Working with Taqweed was very smooth — the team followed up at every step and truly understood the Gulf market's needs. The final result was even better than what we expected.
Rashid Al-Mansouri
Business Development Manager, Prime Solutions — Abu Dhabi, UAE
What sets Taqweed apart is that they care about the small details before the big ones, and it really shows in the final result. Professional work and organized delivery from start to finish.
Youssef Sameh
Co-Founder, Elevate Tech — 5th Settlement, Egypt
What I loved most about Taqweed is their attention to detail and organized workflow. I felt there's a real team genuinely invested in delivering the project at its best.
Reem Ashraf
Marketing Manager, Luna Fashion — Giza, Egypt
The experience with Taqweed was deeply professional from start to finish. The final site became faster and easier for our customers, and that clearly reflected on our sales.
Mai Omar
Owner, Bloom Store — Cairo, Egypt
The Taqweed team was extremely collaborative and followed every step with us. The final result turned out far better than we had imagined — both in design and in performance.
Yasmine Tarek
Co-Founder, Velvet Agency — 5th Settlement, Egypt
Launch sits in the middle of our process, not at the end — two further stages follow it: growth, where we measure, learn, and improve, and then ongoing support. We hand over files, access, and training, and stay close through the first two weeks, because the real problems surface with the first actual users. After that you continue on your own, or move onto a monthly support package.
Yes — sixty days from handover, during which we fix any code defect, compatibility issue, or performance fault at no extra cost. It does not cover new features, content your team adds, or outages in third-party services we do not run. Those limits are written into the contract rather than left implied.
Security updates for the system and its plugins, daily backups stored off the server, round-the-clock uptime monitoring, bug fixes, a set number of content-edit hours per month, and a monthly performance report compared against the previous month. Direct support by email and WhatsApp during working hours.
Yes — managed hosting on Vercel, AWS, Hetzner, or DigitalOcean depending on what the project needs, with initial setup, a CDN, and monitoring. Backups are daily and automatic for both database and files, stored on separate cloud storage with thirty days of retention. Accounts are registered in your name.
Yes. Final handover includes one or two Zoom training sessions of about an hour each, both recorded so they stay a reference for whoever joins your team later, plus a short Arabic guide to the most common tasks. The question channel stays open for two weeks after training at no extra cost.
Within twenty-four hours on new enquiries. New projects: [email protected]. General questions: [email protected]. Hiring: [email protected]. On WhatsApp: +20 155 867 7588, or by phone on +20 150 877 5889. Clients on a support package have a direct channel to the team during working hours.
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